FREQUENTLY ASKED QUESTIONS

Most in-stock orders are dispatched within 1–3 business days. Delivery depends on destination. Made-to-order products require additional production time shown on the product page.

Yes. We ship worldwide using trusted international carriers.

You'll receive a tracking email once your order has been dispatched.

Please contact us as soon as possible. If processing hasn't started we'll gladly help update your order.

Most products may be returned within 30 days if unused, uninstalled and in original packaging.

No. Custom and made-to-order products cannot be returned unless damaged, defective or incorrect.

Approved refunds are typically processed within 5–10 business days.

Contact us within 48 hours with photos of the product and packaging.

Unless the return is due to our error or a defective product, return shipping costs are the customer's responsibility.

Every product page includes detailed fitment information. Please verify your BMW model, chassis code, production year and trim level before placing your order. If you're unsure, simply contact our team and we'll gladly help confirm compatibility.

Yes. We offer genuine carbon fiber products manufactured by trusted performance brands. Material specifications, finish and construction details are clearly listed on each product page.

Some manufacturers include installation instructions, while others do not. For the best fit and finish, we recommend professional installation for most carbon fiber and exhaust components.

Yes. We offer professional installation services for selected carbon fiber parts and exhaust systems in Riga, Latvia. Please contact us before placing your order to arrange an appointment.

Our catalog is continuously expanding. If you can't find a specific BMW performance part, contact us directly. We can often source products that are not yet listed on our website.

Yes. Most products sold by XNTuning are covered by a manufacturer's warranty. Warranty terms may vary depending on the brand and product category. Please refer to our Warranty Policy or contact us for specific warranty information.

Warranty does not cover normal wear and tear, improper installation, misuse, accidents, modifications, racing damage, or damage caused by incorrect maintenance. Products showing signs of improper use may not qualify for warranty service.

Simply contact our support team with your order number, a detailed description of the issue and clear photos or videos showing the problem. We'll review your claim and work directly with the manufacturer if necessary.

Vehicle warranty policies vary between manufacturers and dealerships. We recommend consulting your local BMW dealership regarding your vehicle's factory warranty before installing aftermarket performance parts.

If you have any questions before or after your purchase, our team is always happy to help. Contact us via our Contact page or email us directly, and we'll respond as quickly as possible.

You can contact us anytime through our Contact page or by emailing us directly. We aim to respond to all inquiries within 24 business hours.

Absolutely. If you're unsure which product fits your BMW or need recommendations, simply contact our team. We'll be happy to help you choose the right parts for your vehicle and goals.

Yes. If you're looking for a specific BMW performance part that isn't currently available on our website, let us know. We can often source products directly from our trusted suppliers.

Yes. We welcome inquiries from workshops, installers and business customers. Please contact us directly to discuss partnership opportunities and special orders.

Our team is always here to help. If your question isn't covered in this FAQ, don't hesitate to get in touch. We'll gladly assist you before or after your purchase.