Shipping policy
Premium carbon fiber parts delivered from Latvia to customers across Europe.
Every order is professionally packaged, fully inspected and shipped with trusted international courier partners.
Returns
Unused items only.
Builds
For custom and made-to-order items.
Warranty
Manufacturing defects covered.
Shipping
Worldwide delivery available on request.
HOW WE SHIP
At XN TUNING, every order is treated with the same level of care as the vehicles our customers build.
All products are carefully inspected before dispatch and securely packaged to protect carbon fiber components, painted surfaces and performance parts during transportation. Depending on the product type, additional protective materials such as reinforced cartons, foam inserts and edge protection may be used to reduce the risk of shipping damage.
Orders are dispatched from Latvia using trusted international courier partners including DHL, UPS, DPD, FedEx and Omniva. The shipping provider is selected according to your destination and the fastest available service.
SHIPPING & DELIVERY
We believe premium service starts with transparent pricing.
For most premium products, including carbon fiber components and performance exhaust systems, shipping within Europe is already included in the displayed product price.
Some lower-value products, accessories and smaller items may require an additional shipping charge depending on the destination and total order value. Any applicable shipping fee will always be clearly displayed during checkout before payment.
Worldwide shipping is also available. Deliveries outside our standard European shipping network may require additional transportation charges based on destination, package size or courier availability. If additional shipping costs apply, they will always be communicated before your order is dispatched.
There are no hidden fees or unexpected delivery charges.
PROCESSING TIMES
Our catalogue includes both in-stock and made-to-order products.
Items available in stock are normally prepared for shipment shortly after payment confirmation.
Many carbon fiber components and special-order products are manufactured individually or supplied specifically for each customer. These products generally require up to three weeks before dispatch.
If your order contains both stocked and custom-built items, the complete order may be shipped together to ensure safe and efficient delivery. Should any unexpected delay occur, our support team will contact you with an update.
IMPORT DUTIES & TAXES
Orders shipped within the European Union are delivered according to applicable EU regulations.
For deliveries outside the European Union, local customs authorities may apply:
- import duties;
- customs taxes;
- brokerage or clearance fees;
- local import charges.
These charges are determined solely by your country's customs authorities and are not included in the product price or shipping costs unless explicitly stated.
Customers are responsible for paying any applicable import charges required by local regulations.
If you are unsure whether import fees apply in your country, we recommend contacting your local customs office before placing an order.
DAMAGED OR INCORRECT ITEMS
Customer satisfaction is our priority.
If your order arrives damaged during transport or you receive an incorrect item, please contact us as soon as possible after delivery.
To help us resolve the issue quickly, please include:
- your order number;
- photographs of the packaging;
- photographs of the damaged or incorrect product.
After reviewing the information, we will arrange an appropriate solution as quickly as possible, which may include a replacement product, replacement parts or another suitable resolution depending on the circumstances.
If the issue is the result of our mistake or a confirmed manufacturing defect, any replacement shipping costs will be covered by XN TUNING.
NEED ASSISTANCE?
Email: info@xntuning.com
Business hours: Monday–Friday, 10:00–22:00 (EET)